Terms & Conditions

Udupi Sagar is a pure vegetarian restaurant dedicated to providing delicious vegetarian cuisine, quality food, hygienic preparation, and a comfortable dining experience.

Our website provides information about our restaurant, menu, dining facilities, special offers, and other services.

By using our website, you agree to:

• Use the website for lawful and personal purposes only.
• Provide accurate information when submitting inquiries or reservations.
• Refrain from activities that may damage, disrupt, or interfere with website functionality.
• Not copy, reproduce, or distribute website content without prior written permission.

We reserve the right to restrict access in cases of website misuse.

• All food items displayed on our website are subject to availability.
• Menu items, ingredients, and preparation styles may change.
• Food images are for illustrative purposes only.
• Actual food presentation and portion sizes may vary.
• Certain menu items may be unavailable due to seasonal or operational reasons.

Udupi Sagar reserves the right to modify its menu without prior notice.

• Food prices are subject to change without prior notice.
• Applicable government taxes will be charged as per prevailing regulations.
• Promotional prices and special offers are valid only during the specified period.
• Prices on third-party food delivery platforms may differ from restaurant prices.
• The final payable amount will be communicated before payment.

Where table reservation services are available:

• Reservations are subject to availability and confirmation.
• Customers must provide accurate contact details.
• Guests are encouraged to arrive at their confirmed reservation time.
• Reservation modifications and cancellations are subject to restaurant availability and applicable booking conditions.

Where online ordering or takeaway services are offered:

• Orders are accepted subject to availability and restaurant confirmation.
• Preparation times may vary depending on order volume.
• Customers are responsible for providing accurate order and contact details.
• Once food preparation has started, cancellation may not be possible.
• Delivery services provided by third-party platforms are governed by their respective terms.

• Cancellation and refund requests will be reviewed according to the nature and status of the order.
• Orders cancelled before preparation may be eligible for refunds.
• Prepared or dispatched orders may not be eligible for cancellation, except where required by applicable law.
• Incorrect, missing, or quality-related food complaints will be reviewed by restaurant management.
• Approved refunds will be processed through the applicable payment method within a reasonable timeframe.
• Orders placed through third-party platforms will follow the respective platform's refund procedures.
• All statutory consumer rights remain unaffected.

Udupi Sagar serves 100% pure vegetarian food.

Customers with food allergies, intolerances, or special dietary requirements are requested to inform restaurant staff before placing an order.

Our kitchen may handle ingredients containing milk, nuts, gluten, soy, and other allergens. While reasonable precautions are taken, we cannot guarantee the complete absence of allergen cross-contact.

We are committed to maintaining appropriate food safety, cleanliness, and hygiene standards.

Food is prepared and served following applicable food safety requirements. Customers are encouraged to report concerns regarding food quality or restaurant services to our management team.

• Promotional offers are subject to availability and stated validity periods.
• Offers cannot be combined unless specifically mentioned.
• Special discounts may carry additional eligibility requirements.
• Udupi Sagar may modify or discontinue promotional offers, subject to applicable law and existing commitments.

All website content, including the Udupi Sagar name, logo, images, text, graphics, and design elements owned by the restaurant, is protected under applicable intellectual property laws.

Unauthorized reproduction, modification, or commercial use of website materials is prohibited without prior written permission.

Our website may contain links to third-party websites, including Google Maps, social media platforms, and food delivery services.

Udupi Sagar is not responsible for the content, policies, security, or operations of independently managed third-party websites.

We respect customer privacy and take reasonable steps to safeguard personal information.

Information collected through contact forms, reservations, or other website services will be handled according to our Privacy Policy and applicable Indian data protection laws.

For more information, please refer to our Privacy Policy page.

Udupi Sagar makes reasonable efforts to maintain accurate and updated website information.

However, we cannot guarantee uninterrupted access or error-free website functionality. To the extent permitted by law, Udupi Sagar shall not be responsible for indirect losses arising from website use. Nothing in these terms limits any liability or consumer rights that cannot legally be excluded.

Udupi Sagar reserves the right to update or modify these Terms & Conditions whenever necessary.

Any updates will be published on this page with the revised effective date. Continued website usage after changes become effective constitutes acceptance of the updated terms, where permitted by law.

These Terms & Conditions are governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the competent courts in the restaurant's operating location (Varanasi, Uttar Pradesh), subject to applicable consumer protection and jurisdictional laws.